Every conversation, in one inbox
Handle website chat and email with customer context, ownership, and status in one view.
Customer support that thinks and acts
Skipp uses agentic AI to resolve requests, assist your team, and keep every customer conversation moving.
Features
Everything your support team needs to move faster
From the first message to the final resolution, Skipp keeps conversations, knowledge, and follow-up work in one connected flow.
AI that helps your team act
Get support briefs, grounded replies, suggested owners, tags, and approved actions inside every conversation.
Turn conversations into owned work
Create, assign, prioritize, and move tickets from open to resolved without losing the original customer context.
Ground every answer in trusted knowledge
Publish policies, guides, and FAQs your team and AI can find, cite, and keep current.
Customer directory Saved replies Support analytics Team roles Autopilot supervision
Integrations
Your tools, working as one support system
Connect customer channels, commerce, CRM, and team workflows so Skipp has the context to resolve more—and hand off the rest cleanly.
Testimonials
Better conversations start with a supported team
“Before Skipp, requests lived in too many places. Now everyone can see who owns each conversation, what changed, and what needs attention next.”
Maya Chen
Customer Support Lead · Northstar
“Our customers get quicker answers, and I no longer have to chase the team for updates.”
Amara Okoye
Founder · Gather Studio
“The AI brief gives me the context I need before I write the first reply.”
Priya Shah
Support Specialist · LumaPay
“Handoffs used to mean customers repeating themselves. Skipp keeps the conversation, ticket, owner, and next action connected, so the experience feels continuous even when several people are involved.”
Daniel Williams
CX Operations Manager · Fieldhouse
“Skipp helps us stay personal even as our support volume grows. Routine questions move quickly, while our agents get the context they need for the conversations that genuinely require a human touch. The biggest change is how calm the team feels. Everyone knows what needs attention, who owns the next step, and which customers should never be left waiting.”
Elena Torres
Head of Customer Experience · Arbor